Last Spring, Rhode Island put several restrictions on retail businesses as a result of the Covid-19 Pandemic. This has significantly altered the way we conduct our day-to-day operations.
While these restrictions have been somewhat lifted, they are continuing to impact the shop- most specifically by imposing limits on the number of people/parties allowed into our showroom at any given moment. Due to the square footage of our showroom only four customers/two customer parties will be permitted inside the building at the same time, and additional customers are asked to wait in a line outside until space allows. We also ask that customers limit their in-store browsing to a reasonable amount of time and be respectful of those waiting outside to come in.
For those wishing to not come inside, sales will be continue to be offered through the windows facing Woodruff Ave., and may be necessary by others if in-store capacity has been reached. We are also still offering curbside pickup for orders placed over the phone for customers wishing to streamline their shopping process.
Our hours of operation will continue to be as follows:
We are also taking steps to adapt our repair & service operations during this time. Below are a few examples:
- Curbside drop off and pick up of bicycles in need of repair will be available through our service window (on the shop’s sidewalk facing Woodruff Ave) and Service Appointment Bookings are available.
- Payments by phone for both sales and service are encouraged and can be done by calling 401.789.8664
- Stedvan local pickup and delivery is available, meaning we will come to your house, pick up your bike and deliver it back once service has been completed- please call for details
Thank you for your understanding and support during this time. For further information we can be reached at 401.789.8664 and email@example.com